TERRE HAUTE, Ind. (WTWO/WAWV) – Vickie Oster was officially hired as the Vigo County 911 director Tuesday.
In February, former Vigo County 911 director Rob McMullen was terminated from his position.
Two months ago, county commissioners began their search to fill the role, a role that gained much interest from applicants around the country.
“We started off with about 45 applicants, several that were nationwide,” said Brendan Kearns, Vigo County commissioner.
Vickie Oster served Vigo County 911 as the interim director while this search was underway.
With a recommendation from the Vigo County 911 Advisory Board, made up of several law enforcement, fire safety, and government officials, Oster was chosen on Tuesday as the new 911 director.
“She could’ve maintained the status quo but she made some remarkable changes right out of the gate and that’s something that showed to us and the Vigo County 911 Advisory Board that she wanted the position and she was the right fit,” Kearns said.
Some of those changes include implementing “Locution”, an automated dispatch system for fire and EMS calls.
Oster was also responsible for working on budget issues that involved overtime within the department.
In her new role, Oster says some of her goals are bringing attention to two programs, one known as Nixle.
“Nixle is our emergency notification system, so if something happens emergency wise, weather related, or anything, we can send out a message,” Oster said.
Oster says she would also like to bring more attention to a program called smart 911, it could help a person receive emergency assistance if they are not able to communicate.
“Smart911 actually gives us your information that you go in and put in for yourself. If you are unable to talk to us on the phone, at least we know who you are what kind of vehicle you’re in and where you live,” Oster said.
The Vigo County 911 director is appointed every year in January.
To sign up for Nixle, text VIGOCO911 to 888777.
To sign up for Smart911: Smart911.com