A cyber breach earlier this year is costing former veterans in Illinois millions in delayed or unclaimed benefits.
The breach happened at the Illinois Department of Veteran Affairs on July 3rd. It happened during the IDVA’s busiest time of the year and paralyzed their computers for at least six weeks.
The hack was kept quiet for months but the data came to light after state records were obtained under the “Freedom of Information Act.” The log-jam delayed benefit claims and caused them to decrease.
Medical benefits for wounded veterans are down 64 percent, while pensions for widows and burial benefits are down 56 percent.
“It was tougher because it slows down. We had to do everything by phone and by fax like we used to do,” says Dave Macdonna of Illinois Department of Veteran’s Affairs.
The Illinois Department of Veterans Affairs says neither the personal nor private data of state veterans was stolen. The investigation now continues to find out who launched the cyberattack.