Technology Matters-Retail, Records and Returns

Tech Talk

    Ordering online and picking up at your local retailer jumping nearly 50 percent since November.

    Traditional retailers such as Walmart and Best Buy are big fans.

    You don’t pay for shipping, can skip crowds and the checkout lines.

    Retailers don’t have to pay shipping fees, which can cut their profits.

    Online big boy Amazon says Christmas shopping broke records, more items ordered worldwide than ever before.

    Small and medium sized businesses with their best season ever.  More than 50 percent of items sold from those little guys.

    More than one-billion items shipped free in the U.S. with Amazon Prime.  The last Prime delivery made at 11:30 p.m. Christmas Eve in Berkeley, California.

    Amazon says we’re increasingly using voice commands to do our shopping.

    Voice-actived orders place by Alexa were three times greater this past Christmas than the year before.

    If you can’t get enough Amazon, it plans on opening more Whole Food stores this year.

    The goal is aimed at placing storeS in suburbs and rural areas with two-hour delivery being a key component.

    Did you get an ugly sweater or tie this Christmas?

    Many major retailers have a mid-to-late January deadline for returns of Christmas purchases

    Amazon is accepting returns through January for most items shipped November first through December 31st.

    Best Buy has a Saturday deadline for purchases made from October 31st through December 28th.

    Some retailers have different return policies based on the brand or category.

    It helps to have the receipt and as much of the packaging and tags to make returns easier.

    Weigh your options and decide if returning or re-gifting is a better option.

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