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Horizon Health Uses Scribes

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Medical scribes at Horizon Health and across the nation are helping patients get more one-on-one time with their doctors.
    
Dr. Lauren Fore, “A scribe comes with me to all of my patient appointments. She documents in real time, so as me and the patient are talking and conversing, she’s documenting what we are talking about.”

Pia Krieger,  “I kinda stay back in my corner and I document in the moment everything that is happening with the patient. All their complaints and all the diagnosis she’s going to do.”
    
Scribes act as a kind of a personal assistant to a doctor.

Dr. Lauren Fore, “She allows me to interact with the patient more and worry less about updating the chart and making sure everything is getting documented properly.”

The doctor later reviews what the scribe typed. The documentation is said to be quicker and more accurate.

Pia Krieger: “When we leave the room. Dr. Fore and I discuss the physical and what she finds and what she’s going to order and stuff.”
    
According to Horizon Health, nationwide more medical providers are relying on scribes to help maintain health records. 

It’s estimated there are more than 20,000 scribes in the US right now, but  that number is expected to grow to 100,000 by 2020. While there’s no special schooling required, you do need to know your way around a keyboard.

Reporter: “So how fast do you type. You have to be a pretty fast typist? 
Pia Krieger:  “Pretty fast, pretty fast, you have to be somewhat of a fast typer.”
    
You also have to be discreet. Scribes follow all the same HIPPA regulations as other medical staff members. They can not and won’t share your information. Pia’s been a scribe about 4 years. She really likes her job.   

Pia Krieger: “It’s really interesting. We learn a lot and I always wanted to be in the medical field.”

And the doctor she works with appreciates the help.

Dr. Lauren Fore, “Because things are done in the moment, there’s less time spent for me after hours or on weekends updating the chart.”
    
And the hope is the patient will  have a better experience as well.

Scribes received on the job training.

Pia Krieger took some classes at Indiana State University in anatomy and medical terminology. She finds that helpful in her job.

She’s also CPR certified.

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