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High Heating Bills Delivered to Customers in Wabash Valley

Jeff Burger with Duke Energy says high heating bills will be the norm for people across the Wabash Valley the next few months.
"Right now the thermostat's on 76. That's where I leave it, it's pretty comfortable in here," Robert Johnson said. 

But Johnson's latest heating bill made him feel pretty uncomfortable.

"The budget billing went from $81 to $165 for next month," Johnson said.

The retired veteran says turning down the thermostat isn't an option.

"I've got it on about 78 or 79 right now because I have cancer and my circulation is bad and I'm cold, i can't sit around here with a coat on all the time," Johnson said.

Jeff Burger with Duke Energy says high heating bills will be the norm for people across the Wabash Valley the next few months.

"It's been historical low in temperatures and it's been very very cold, the bills are going to be higher," Burger said. 

But as temperatures continue to fall, The company hopes not to be forced to leave any customers in the cold.

"We don't want you to get in trouble and then get shut off because in that case you're going to be asked for a deposit, and then how are you going to pay your deposit and then your higher bill?" Burger said.

The energy provider offers numerous resources to customers struggling to pay their bills.

"Talk to us and let's see if we can set up budget billing or some type of payment plan that can work into your plan too," Burger said.

Asking for help sooner, rather than later is important too.

"We just don't want people to get deeper in debt on a bill," Burger said.

A bill for a service that no one in the Wabash Valley can afford to be without this winter.

"Just keep on paying the bill is all i can do, you gotta have heat," Johnson said.
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